We are aware that some tickets that have been sent out via post for Saturday’s game at Chelsea have yet to be received. Please be assured that we do have a contingency plan in place in the event of any tickets going astray.
If you have not received your ticket(s) in the post by the end of tomorrow afternoon (Thursday), please email firstname.lastname@example.org. Due to the high volume of ticket sales/deliveries being processed, coupled with a shortage of staff, it has taken longer than usual to reply to queries emailed to this address. Emails are being answered but please bear with us in the meantime.
Please note that all outstanding tickets at the ticket office should be collected by 5pm on Thursday. If you are unable to collect your ticket(s), or you have a ticket and are no longer able to attend the match, please email email@example.com.