Job Description & Person Specification
Title: Experienced Retail Assistant (Maternity Cover)
Reports to: Marketing Manager
Based at: SMH Group Stadium, 1866 Sheffield Road, Whittington Moor, Chesterfield S41 8NZ
Job Purpose: The Retail Assistant will play a key role in driving retail sales and delivering excellent customer service.
Salary: Competitive
Part-time, two days per week plus matchdays (extra days may be required depending on the needs of the business)
JOB DESCRIPTION
We are seeking an experienced Retail Assistant to join our team on a temporary basis to cover maternity leave. The successful candidate will play a key role in delivering excellent customer service, maintaining store standards, and supporting day-to-day operations.
REQUIREMENTS AND SKILLS
➢ Provide outstanding customer service and ensure a positive shopping experience.
➢ Assist customers with product selection and queries.
➢ Operate the till and handle transactions accurately.
➢ Maintain stock levels and ensure shelves are well-presented.
➢ Support with deliveries, stock rotation, and inventory checks.
➢ Uphold health and safety standards within the store.
➢ Work collaboratively with the team to achieve sales targets.
➢ Sell tickets using the club’s ticketing system.
➢ Confidently carry out monthly stock takes.
This job description is issued as a guideline to assist you in your duties and is not exhaustive. You may, on occasions, be required to undertake additional or other duties within the context of this job description.
PERSON SPECIFICATION
ESSENTIAL
➢ Dynamic and flexible
➢ Excellent communication skills
➢ Sales minded approach with excellent customer service
➢ An understanding of modern office IT applications
➢ Willingness to learn the Club Shop computer systems
PERSONAL QUALITIES
➢ Excellent organization, time management and prioritizationskills
➢ Good judgement and knowing when to seek advice or support
➢ Ability to work within a team and foster good working relationships
➢ A friendly, positive ‘can do’ and courteous attitude
➢ Enthusiasm, energy, and resilience
➢ A commitment to the aims, vision, and values of Chesterfield FC.
➢ Highly motivated, determined, and conscientious
➢ Meticulous standards
➢ Displays no prejudice when working with others
➢ Requirement to have a full DBS check and obtain DBS certificate
Benefits
➢ Staff discount
➢ Competitive salary
➢ Free staff car parking
➢ Work in a fun environment
➢ Staff Uniform
➢ Free Tea and Coffee facilities
Closing Date Friday, January 30, 2026
Please email your CV and covering letter to [email protected]
January 2026
